Home  /  Privacy Policy

Privacy Policy

Last updated: August 4, 2026

This Privacy Policy explains how Shenzhen Guangruida Intelligence Technology Co., LTD. (“Raylink RFID”, “we”, “us”) collects, uses and protects personal information when you visit raylinkrfid.com or contact our sales and engineering teams.

1. Information We Collect

• Inquiry information. When you submit the contact or quote form, we collect the details you provide: name, email address, company, country or region, product interest and project details.
• Communication records. If you contact us by email or WhatsApp, we keep the correspondence needed to handle your request.
• Usage data. We use Google Analytics (via Google Tag Manager) to collect anonymized usage statistics such as pages visited, approximate region and device type.
• Log data. Our hosting provider may record standard server logs (IP address, browser type, access time) for security and operation purposes.

2. How We Use Your Information

• Responding to your inquiries, preparing quotations and providing technical support;
• Discussing and delivering products, samples, customization and after-sales service;
• Improving our website content, products and customer experience;
• Meeting legal, tax and accounting obligations.

We do not sell your personal information to third parties.

3. Cookies and Analytics

We use cookies and similar technologies for site functionality, performance and anonymized analytics through Google Analytics. You can disable cookies in your browser settings; the website will remain usable, although some features may be limited.

4. Sharing and Third-Party Services

We share personal information only with the service providers needed to operate our business, for example:

• Google Analytics / Google Tag Manager (usage statistics);
• WhatsApp (when you choose to contact us through it);
• Website hosting and business email providers.

These providers process data under their own privacy policies.

5. International Processing

Our team is located in Shenzhen, China. Information you send us is processed in China and, where our service providers operate globally, in other jurisdictions. By submitting your information you acknowledge this transfer.

6. Data Retention

We keep inquiry and communication records for as long as needed to handle your request, maintain the business relationship and meet legal obligations. You may ask us to delete your records at any time (see Section 7).

7. Your Rights

Depending on your region (including the EEA under GDPR and California under CCPA/CPRA), you may have the right to access, correct, delete, restrict or object to the processing of your personal information, and to request a copy of the data we hold about you. To exercise these rights, email us at info@raylinkrfid.com. We respond within a reasonable period.

8. Data Security

We apply reasonable technical and organizational measures to protect personal information. No internet transmission is completely secure, so please do not send passwords, access credentials or production-system secrets through our forms.

9. Children’s Privacy

This website is intended for business users and is not directed at children. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows the latest version. Material changes will be noted on this page.

11. Contact Us